PRIVACY POLICY

Effective Date: 11/1/24

Major Facility Solutions (“we,” “us,” or “our”) operates https://majorfs.com/ (the “Site”). This Privacy Policy explains how we collect, use, and disclose information you provide when you interact with our Site or contact us, including through SMS messaging.

Information We Collect:

• Contact information (such as name, phone number, email address)
• Information provided through online forms, phone calls, or messages
• Any communication sent to us via SMS

How We Use Your Information:

• To respond to inquiries
• To communicate with clients about appointments, project updates, or support requests
• To improve our services and user experience

SMS Communication Consent: By initiating a text message to our business, you consent to receive SMS messages from Major Facility Solutions. These may include:

• Conversational messages (e.g., appointment scheduling, service confirmations)
• Replies to inquiries

Message frequency may vary depending on your needs but typically does not exceed two (2) messages per week.

We Do Not Share SMS Data: Phone numbers and consent data collected for SMS purposes are not shared with third parties or affiliates for marketing.

Fees and Opt-Outs:

• Standard message and data rates may apply
• To opt out, reply STOP to any SMS
• For help, reply HELP or call our main line at (330) 516-7445

Security: We implement reasonable safeguards to protect the data we collect. However, no method of transmission or storage is completely secure.

Your Rights: You may request access, correction, or deletion of your personal data by contacting us directly.

Contact Information: Major Facility Solutions 1519 Boettler Rd C, Uniontown, OH 44685 Main Line: 330-861-0341 ext. 333
Direct: (330) 516-7445